Job Description

Location: Singapore | Workload: 60% - 70%

Join our APAC Front Office team in Singapore and become the trusted link between our trading desk, IT and European support teams. We value reliability, clear communication and a collaborative spirit.

What you will do:

Coordinate hardware, software and workplace support requests, following up with IT on access, configuration and troubleshooting
Submit, monitor and follow up Help Desk requests with HQ IT, Group IT and European support teams, including handovers across time zones
Maintain onboarding checklists for exchanges and counterparties, track outstanding items and coordinate account setup and permissions
Maintain records of users, data access, licences, entitlements and renewals, liaising with internal teams and