Job Description

Guest Experience Host / Hostess | F&B

Babylonstoren is looking for a warm, polished and guest-focused Guest Experience Host / Hostess to join our F&B team.

This role is often the first point of contact for our restaurant guests and plays an important part in creating a calm, welcoming and well-organised arrival experience. The successful candidate must enjoy working with people, notice small details and communicate confidently with guests, managers and the service team.

Key responsibilities:

Welcome guests in a warm, professional and natural manner.
Manage guest arrivals, seating and table flow during service.
Support the restaurant team with bookings, guest notes, special requests and seating preferences.
Communicate clearly with managers and waiters regarding VIP guests, celebrations, dietary