Job Description

Purpose

To lead the hair salon team on the floor, delivering signature hair services to Najmoon standards and coaching every colleague toward consistent, intuitive excellence.

Our Guiding Documents

Living Our Legacy, the Najmoon Code of Conduct, the Forbes Travel Guide standards, the brand standards and every SOP and treatment protocol are part of this role. Every ambassador knows them and honors them at all times.

Key Responsibilities

Service Excellence

Deliver cuts, color, styling and hair treatments to the highest standard, setting the example for the team.
Conduct a full consultation before every service: hair and scalp condition, history, allergies and, for color, the patch test.
Create bespoke looks for occasions, events and VIP guests.
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