Job Description

Take technical ownership of the reliability, availability, performance and scalability of AWS-based integrations and services.
Lead investigation and resolution of complex cross-system incidents, including issues spanning multiple applications, APIs, queues, events and external contractor platforms.
Lead root-cause analysis and ensure appropriate preventative improvements are implemented following significant incidents.
Design, develop, maintain and evolve AWS-based integration services and infrastructure.
Design and implement REST API, event-driven and message-based integration architectures connecting site management, ticketing, work-order and contractor platforms.
Understand existing architecture and determine how it should be extended, simplified or redesigned to meet evolving operational requirements.
Develop automation, monitoring and self-healing capabilities that reduce manual operational