Job Description

Improve the reliability, availability, performance and scalability of the bp pulse EV charging network, technology stack and services
Support incident response, root-cause analysis and continuous improvement activities to enhance system resilience
Design, develop, maintain and support automation, monitoring and self-healing capabilities to minimise operational effort and service disruption
Support the integration and operation of EV chargers, backend services, APIs and cloud infrastructure
Develop observability and alerting solutions to track reliability metrics and optimise costs
Maintain system configurations, access controls and operational governance processes
Assess operational risks and support safe, controlled deployment of hardware and infrastructure changes
Collaborate with engineering, operations, product and data teams to improve service reliability and customer