Job Description

Support improvements to reliability, availability, performance and scalability of the bp pulse EV charging network, technology stack and services
Support incident response, root-cause analysis and continuous improvement activities to enhance system resilience
Develop, maintain and support automation and monitoring solutions
Support the integration and operation of EV chargers, backend services, APIs and cloud infrastructure
Develop observability and alerting solutions to track reliability metrics and optimize costs
Maintain system configurations, access controls and operational governance processes
Identify and document technical and operational risks and initiate corrective actions or mitigations.
Support safe and controlled deployment of hardware and infrastructure changes
Collaborate with engineering, operations, product and data teams to improve service reliability and customer