Job Description

Airline Systems Manager – Papua New Guinea(Passenger Service Systems (PSS) and Departure Control Systems (DCS))

Position Overview

Own a busy, growing airline's critical passenger systems from reservation through to boarding. Lead the Helpdesk and Training functions, manage vendors, releases and major incidents, and establish the airline's process, quality and access-governance framework.

Direct reporting to the General Manager – Commercial.
Ownership of business-critical airline platforms.
Leadership of both support and training teams.
Authority to improve processes, controls and documentation.
Exposure across Commercial, Airport Operations, IT and the network.
Opportunity to build a function, rather than merely maintain a system.

The PSS & DCS Manager will be responsible for the effective operation, support, governance and continuous improvement of