Senior Operations Manager
Career Directions Limited (CDL)
AI assistant
Job Description
Role Purpose
The Senior Operations Manager provides overall strategic oversight, coordination, and performance management across housekeeping, transportation, unit operations, repairs and maintenance, and office operations. This role translates company objectives into operational priorities, ensures budget compliance, enforces quality standards, and fosters seamless cross-departmental coordination.
Key Responsibilities
1. Operational Leadership & Governance
● Provide management oversight and direction to departmental managers, supervisors, and team leads.
● Review operational performance regularly and hold departmental leads accountable for results, corrective actions, and timely closure of open items.
● Identify recurring operational failures, determine root causes, and implement sustainable process
The Senior Operations Manager provides overall strategic oversight, coordination, and performance management across housekeeping, transportation, unit operations, repairs and maintenance, and office operations. This role translates company objectives into operational priorities, ensures budget compliance, enforces quality standards, and fosters seamless cross-departmental coordination.
Key Responsibilities
1. Operational Leadership & Governance
● Provide management oversight and direction to departmental managers, supervisors, and team leads.
● Review operational performance regularly and hold departmental leads accountable for results, corrective actions, and timely closure of open items.
● Identify recurring operational failures, determine root causes, and implement sustainable process