IT Helpdesk Technician

Centerfield

📍 Montego Bay, Jamaica, Jamaica On-Site ⏳ 3w ago
AI assistant

Job Description

Hi, We're Centerfield!

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as and , reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

A Helpdesk Technician is the first point of IT contact. You are responsible for providing frontline IT support to customers by troubleshooting hardware, software, and network issues. In addition to handling basic hardware repairs, maintenance, and replacements to minimize downtime and ensure smooth operations. This role also involves assisting with system