Change, Release and Problem Manager
Century Pacific Food
Job Description
About the role
As Change and Release Manager, you will oversee the planning, coordination, and management of IT change and release processes across the organisation. You will ensure changes to IT services, systems, and infrastructure are implemented in a controlled and efficient manner, minimising risk and disruption to business operations. Working closely with IT operations, development, and service management teams, you will help deliver smooth deployments and releases of new and updated technologies while applying ITIL best practices.
Key responsibilities
Plan, coordinate, and manage end-to-end IT change and release processes.
Ensure changes to IT services, systems, and infrastructure are assessed, scheduled, approved, implemented, and reviewed in a controlled manner.
Coordinate release activities across IT operations, development, service management, and other cross-functional