Job Description

Job Title: Contact Centre Credit Collection Agent

Report to: Contact Centre Operations Supervisor

Position Type: Permanent

Job Start Date: November 30, 2026

Location: Montego Bay

Overview of Role:

The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and