Coffee Business Manager (Internal)
CITADEL
AI assistant
Job Description
Job Summary
The Coffee Business Manager is responsible for the overall growth, profitability, and performance of the company's coffee business across the retail network.
The role owns the coffee business strategy, operating model, franchise growth, product portfolio, supplier partnerships, commercial performance, and customer proposition. Working closely with Retail Sales & Operations, Marketing & Loyalty, Network Development, and other stakeholders, the role develops and executes initiatives that strengthen Coffee Plus brand as a leading coffee destination, drive customer traffic, and contribute to the company's non-fuel retail growth ambitions.
Key Accountabilities
- Coffee business strategy and growth
- Category P&L and commercial performance
- Franchise and operating model management
- Network expansion and site deployment