Customer Service Attendant

The Customer Service Attendant (CSA) role involves providing efficient and friendly service to customers, both on the forecourt and in the shop. CSAs ensure excellent standards of housekeeping, cleanliness, and quality of product are maintained.

CSAs are expected to competently complete all sales transactions and are accountable for cash control and security of customer payment methods from the forecourt and to and from the shop. In addition, CSAs are expected to complete all tasks for the Company within the stated Health, Safety, Security and Environment policies and guidelines.

Responsibilities

The Employee will:

• Provide quality customer service on the forecourt and in the shop
• Offer assistance to customers with fueling of vehicles, and safely perform proper fueling procedures when requested/allowed, in a timely manner
• Assist customers with free services, including air and water