Job Description

Job Summary

The Marketing & Loyalty Manager is responsible for developing and executing integrated marketing, brand, loyalty, customer engagement, digital payments, and partnership strategies that drive profitable growth across the retail fuels and non-fuel retail business.

The role ensures all customer-facing programs are commercially effective, support customer acquisition, retention and engagement, and remain aligned with Caltex brand standards, customer experience expectations, and business objectives.

As the primary interface with the Brand Licensor on marketing, brand, loyalty, and digital customer initiatives, the role works closely with Brand representatives and internal stakeholders to strengthen brand preference, increase customer value, and deliver sustainable business growth across the Caltex and Star Mart network.

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