Senior System Support Engineer (Airport, Data Center, 24/7 Shift)
Classy Wheeler Limited
AI assistant
Job Description
Company Description: A leading information technology services provider that delivers comprehensive, one-stop regional IT solutions and enterprise infrastructure support to clients across various industries.
Location: Airport Area
Nature: 1-Year Renewable Contract
Responsibilities
- Monitor and manage daily data center operations to ensure optimal performance, high availability, and continuous system reliability for airport infrastructure.
- Supervise a small technical team, oversee roster arrangements, handle shift scheduling, and mentor junior engineering staff to foster team efficiency.
- Monitor server health, network connectivity, and system alerts to promptly identify, troubleshoot, and resolve technical issues and infrastructure incidents.
- Coordinate incident response workflows and elevate complex or critical problems to higher-tier engineering teams in a timely manner.
- Perform routine hardware maintenance,