Senior System Support Engineer (Airport, Data Center, 24/7 Shift)

Classy Wheeler Limited

📍 Hong Kong On-Site ⏳ 5d ago
AI assistant

Job Description

Company Description: A leading information technology services provider that delivers comprehensive, one-stop regional IT solutions and enterprise infrastructure support to clients across various industries.

Location: Airport Area

Nature: 1-Year Renewable Contract

Responsibilities

  • Monitor and manage daily data center operations to ensure optimal performance, high availability, and continuous system reliability for airport infrastructure.
  • Supervise a small technical team, oversee roster arrangements, handle shift scheduling, and mentor junior engineering staff to foster team efficiency.
  • Monitor server health, network connectivity, and system alerts to promptly identify, troubleshoot, and resolve technical issues and infrastructure incidents.
  • Coordinate incident response workflows and elevate complex or critical problems to higher-tier engineering teams in a timely manner.
  • Perform routine hardware maintenance,