Job Description

Career Land Center is hiring an experienced Hotel Receptionist for a prestigious 5-star hotel. The hotel offers a high standard of luxury hospitality and exceptional guest service, and they’re looking for a professional, welcoming, and service-oriented individual who can create a positive first impression and ensure guests enjoy a smooth and memorable stay.

What you’ll be doing

Welcoming guests and visitors in a warm, professional, and friendly manner
Managing guest check-ins and check-outs efficiently
Handling room reservations, cancellations, and booking inquiries
Providing information about hotel facilities, services, operating hours, and local attractions
Answering phone calls, emails, and guest inquiries promptly
Handling guest requests, complaints, and concerns professionally and ensuring timely