Job Description

We are seeking a Junior Customer Success Manager with a strong interest in cybersecurity and DevOps services. This hybrid role combines client-facing relationship management with hands-on support of sales operations. You will help ensure the success of our B2B clients by guiding them through onboarding, adoption, and support, while also contributing to the operational efficiency of our sales and service delivery teams.

Key Responsibilities:

Support onboarding and implementation for clients using our cybersecurity or DevOps services (e.g., SOC-as-a-Service, Compliance, CI/CD pipelines, cloud security, SIEM/SOAR).
Act as a trusted point of contact for junior-level technical and business users.
Monitor customer health scores and flag risks proactively.
Assist in coordinating service delivery