Key Responsibilities

Must be able to manage the Vendor Servicing Team on behalf of the Supervisor.
Coordinate with vendors to determine lease terms and final agreements, including:
- Negotiating past-through balances, co-terms, rates, and terms (rate escalations).
- Handling vendor queries relating to fees.
- Handling payment (past-through) disputes raised by dealers.
Provide support to the Supervisor with daily attendance records.
Work closely with employees who may not be meeting established performance metrics or other key performance indicators (KPIs).
Maintain knowledge of Conduent policies and procedures.

Interpersonal Skills Required