Job Description

Responsible for providing first level technical support services for end users across the enterprise. Reviews and addresses tickets (internal customer concerns and issues) encoded on the helpdesk system. Escalates and endorses tickets to other EIT sections to resolve them, as needed.

Qualifications:

Bachelor's degree in Information Technology, Computer Science or any IT-related course.
Fresh graduates are encouraged to apply.
With relevant experience in the F&B industry is an advantage.
Must be flexible and keen to details.
Must have the competence and drive to execute the assigned task.
Willing to do field work, work on extended hours and shifting schedules.
Willing to undergo a Project-Based contract of 5-months (has a possibility of getting absorb for a regular position after the contract).
Willing to attend onsite final interview at