Job Description

About the role

At Craigs Investment Partners, we help our clients achieve their financial goals and grow their wealth. Our people, their knowledge and their commitment are fundamental to delivering great outcomes. We aim to create an environment where people feel they belong, can bring their best selves to work and feel valued.

Reporting to the Application Analyst Team Lead, you will troubleshoot complex issues escalated by the Service Desk and support our bespoke and third-party business applications. You will also help shape business requirements and coordinate application enhancements and releases, working with colleagues, business users, project teams and software vendors.

This role brings together hands-on application support, business analysis and release coordination, with a focus on stable systems, timely delivery and continuous improvement. In addition, you will also:

Provide second- and third-level application support,