French-Speaking Client Support Advisor
Cross Border Talents
AI assistant
Job Description
Job Overview
Are you fluent in French and looking to build your career in an international customer service environment?
We are hiring French-speaking Client Support Advisors to assist customers and ensure a smooth, professional and positive service experience.
French is the primary language required for this position, alongside an intermediate to upper-intermediate level of English.
Key Duties
- Respond to customer enquiries and provide relevant assistance.
- Handle requests and identify appropriate solutions.
- Deliver clear and professional communication in French.
- Use English for internal communication and operational purposes.
- Maintain customer satisfaction and service standards.
- Collaborate with colleagues to ensure efficient service delivery.
Candidate Requirements
- French proficiency at C1/C2 level or native.
- Neutral Metropolitan French