French-Speaking Client Support Advisor

Cross Border Talents

📍 Lisbon, Portugal On-Site ⏳ 12h ago
AI assistant

Job Description

Job Overview

Are you fluent in French and looking to build your career in an international customer service environment?

We are hiring French-speaking Client Support Advisors to assist customers and ensure a smooth, professional and positive service experience.

French is the primary language required for this position, alongside an intermediate to upper-intermediate level of English.

Key Duties

  • Respond to customer enquiries and provide relevant assistance.
  • Handle requests and identify appropriate solutions.
  • Deliver clear and professional communication in French.
  • Use English for internal communication and operational purposes.
  • Maintain customer satisfaction and service standards.
  • Collaborate with colleagues to ensure efficient service delivery.

Candidate Requirements

  • French proficiency at C1/C2 level or native.
  • Neutral Metropolitan French