Job Description

KEY RESPONSIBILITIES

Ensure high availability, reliability, safety, and operational readiness of critical infrastructure.
Lead and oversee electrical, mechanical, BMS/controls, maintenance, and facilities operations.
Ensure compliance with customer SLAs, operational procedures, safety standards, and Thai regulatory requirements.
Support customer onboarding, deployments, cross-connects, access, and operational escalations.
Monitor capacity, operational performance, incidents, maintenance, and key operational KPIs.
Manage and optimize OPEX, vendor performance, maintenance contracts, and operational resources.
Lead incident management, root cause analysis, and continuous improvement initiatives.
Develop and lead high-performing engineering and operations teams across multiple sites.
Partner with Commercial, Projects, Security, Customer Success, Finance, and other stakeholders to deliver seamless