Job Description

We are looking for a Technical Support Engineer to join our team and provide technical and operational support for business applications and processes.

The project is centered on building an asset management system for the investment domain using advanced data solutions and real time insights. It supports informed decision making and handles large data volumes in a collaborative environment.

Provide day-to-day support to business users, helping them troubleshoot and resolve application-related issues.
Support business and system processes, ensuring the smooth and reliable operation of applications.
Work directly with client organisations to investigate issues, address requests, and ensure effective communication.
Collaborate with internal teams to manage and resolve support tasks and technical issues.
Escalate complex issues to relevant stakeholders and coordinate follow-up activities through to resolution.
Track, prioritise,