Customer Service Representative (Dutch)

David Kennedy Recruitment

📍 Athens, Greece On-Site ⏳ 3d ago
AI assistant

Job Description

David Kennedy Recruitment is working with a global customer experience company supporting a leading healthcare brand that is seeking to onboard a Dutch-speaking Advisor to join their team, working remotely from Greece.

The role is customer support for the brand’s diabetes monitoring products, helping customers with product questions, device use and basic troubleshooting by phone and email, alongside back-office tasks.

Position: Customer Service Representative (Dutch)

Location: Greece

Work model: Remote

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Provide customer support for diabetes monitoring products, answering product-related questions

  • Guide customers through device use and basic troubleshooting

  • Handle customer contacts by voice and email, and support back-office activities

  • Record customer interactions