Job Description

POSITION SUMMARY

The Night Manager is responsible for the overall management and smooth operation of the hotel during the overnight shift, from evening until morning. This role acts as the on-site leader for the entire hotel, overseeing the Front Office and ensuring guest safety, security, and satisfaction. The Night Manager will handle all overnight guest needs, manage emergencies, perform end-of-day accounting procedures, and prepare the hotel for the start of the next business day, all while upholding the high standards of the Hard Rock brand.

PRIMARY RESPONSIBILITIES

Supervise all hotel operations during the overnight shift, including the Front Desk, security, and any operating departments.
Act as the main point of contact for all guests and staff during the night.
Handle all check-ins and check-outs, guest inquiries, and