Branch Relationship Manager - Growth
DBS Bank Ltd
AI assistant
Job Description
You will acquire new-to-bank clients with AUM of at least INR 1 million through a need-based approach, while growing existing client relationships. You will build an acquisition pipeline through self-sourcing, referrals, walk-ins and local prospecting, cross-sell and up-sell products, activate e-channels, resolve customer queries within agreed timelines and ensure compliance including AML and KYC. You will work closely with branch, service and product teams to meet targets.
Responsibilities
- Acquire and upgrade quality new-to-bank clients, especially affluent clients into the Treasures segment
- Build an acquisition pipeline through self-sourcing, referrals, walk-ins, local prospecting and community engagement
- Deepen wallet share and grow AUM of existing customers
- Achieve monthly and annual volume and revenue objectives
- Ensure activation of e-channels and savings book growth
- Cross-sell and up-sell products to improve product