Job Description

Key Responsibilities

Dashboard Power BI: Design and build Power BI dashboards that answer business needs.
UX Research & User Journey: Research user needs through interviews, observation, and surveys, then map user journeys and resolve pain points.
Desain & UX Writing: Create user flows, navigation, and wireframes in Figma, and write report content (insight titles, labels, tooltips, KPI definitions) using UX writing principles.
Insight & Success Metrics: Turn data into insights (trends, anomalies, causes, recommendations) and define success metrics with stake holders.
Design System & Usability: Build and maintain the report design system, run usability tests with users, and iterate based on report usage.
Colaboration & presentation: Work with data/IT teams to ensure data quality, refresh, and access security, and present insights to management while