Job Description

Primary objective:

The Go-To-Market (GTM) Manager has end-to-end leadership and management accountability for the company's sales channels, including Grey Market, Retail, Digicel Fibre, FOTS (Field Operations & Trade Sales), and other assigned channels. The role directly manages the respective channel leads and their teams and is accountable for channel strategy, people performance, operational execution, customer experience, and achievement of commercial targets. The GTM Manager ensures that each channel has the structure, capability, resources, direction, and cross-functional support required to deliver sustainable growth and operational excellence.

Main Duties and Responsibilities:

Directly lead and manage the channel leads and their teams, setting clear priorities, accountabilities, performance expectations, and ways of working.
Develop annual and quarterly go-to-market and channel plans aligned