Job Description

About the Role

We are seeking an experienced L3 - Systems Engineer to deliver advanced technical support and engineering services across customer environments and internal business divisions.

In this role, you will take ownership of third-level technical escalations, combining proactive and reactive engineering to maintain the availability, reliability, and performance of critical IT infrastructure.

You will play a key role in improving service delivery through automation, systemisation, and continuous improvement. By developing repeatable solutions and reducing manual processes, you will help minimise recurring technical issues and create opportunities for more proactive engineering.

You will also contribute to Managed Services customer deployments, infrastructure projects, and internal initiatives, ensuring reliable technology environments and high-quality service outcomes.

About the Client

You will be working