Job Description

In this role, you will be a key partner to our customers and Sales teams in Cameroon, ensuring a seamless customer experience throughout the entire Lead-to-Cash process. You will coordinate customer requests, support commercial activities and build trusted relationships that contribute to customer satisfaction, operational excellence and sustainable business growth. Working closely with Account Managers and cross-functional teams, you will help turn customer needs into timely, effective solutions.

Your Impact in This Role

Act as a primary point of contact for existing and prospective customers, providing responsive, professional and solution-oriented support.
Deliver an excellent customer experience throughout the Lead-to-Cash process, ensuring effective coordination from initial customer inquiries through order processing and follow-up.
Work closely with Account Managers to support daily commercial activities, customer account