Job Description

Position: Contact Center Implementation Engineer (Mid/Senior)
Location: Warsaw, Poland
Working mode: 1 day per week from the Warsaw office or 100% remote

About our client

Our client is a Polish technology company specializing in Contact Center solutions delivered in a SaaS model. The company provides cloud-based Contact Center platforms, CRM solutions, telecommunications services and tools supporting customer service automation and AI. Its projects involve integrating multiple technologies and communication channels, including voice, chat, email and other digital channels. The company works with organizations that need scalable and tailored solutions to improve customer communication and operational efficiency.

About the role

We are looking for a Contact Center Implementation Engineer at Mid/Senior level to