Taiwanese Speaking Customer Advisor (With Visa + Relocation Support)

Job Title: Customer Success Specialist (Taiwanese-Speaking)

Location: Penang, Malaysia (Georgetown / Bayan Lepas)

Work Model: Remote for 1 month (visa onboarding phase), transitioning to 100% On-Site

Schedule: 5-day work week (2 days off) | Rotating Shifts: Mon–Fri (9:00 AM – 10:00 PM), Sat–Sun (9:00 AM – 6:00 PM)

Employment Type: Full-Time | Permanent

Compensation: MYR 8,500 – MYR 8,900 per month (inclusive of language stipend)

Languages Required: Full professional fluency in Taiwanese & Business English (B2 level minimum)

Position Summary

Step into an inspiring and fast-paced role as a Customer Success Specialist, serving as a frontline brand ambassador for a leading global e-commerce enterprise.

In this highly interactive, customer-centric position, you will be tasked with providing