Relationship Manager - Priority Banking
Emirates NBD
Job Description
Delivering tailored financial solutions to priority banking clients, this role ensures a high standard of service and supports the bank's growth objectives within the affluent customer segment. By applying established procedures and leveraging product knowledge, the role addresses day-to-day client needs and resolves issues within defined guidelines, escalating exceptions as needed. Outputs directly enhance client satisfaction and retention, supporting the Area Manager's mandate to achieve business targets and uphold service excellence. Communication is focused on direct client interactions and internal coordination, ensuring seamless delivery while maintaining compliance and risk standards.
Requires minimum 2 years of experience in retail or priority banking, with exposure to client relationship management and core banking platforms .
Acquire new to bank HNI individual customer relationships satisfying the priority banking