Customer success engineer (Software Automation Specialist)
Enlighten Technology Co., Ltd.
AI assistant
Job Description
Salary: ฿26,667 – ฿40,000 per month
The Technical Support Engineer acts as the primary product expert, ensuring customer success through deep technical knowledge. This role bridges the gap between sales and operations by providing Pre-sales support (demos/PoC), delivering comprehensive Product Training to SIs and End-users, and resolving technical issues through Troubleshooting. You will ensure that partners and customers can effectively utilize our industrial software solutions (AVEVA, Braincube, etc.) to their full potential.