Job Description

The Spv, Temple Housing manages the operational process for temple housing and typically would manage a team of employees and/or volunteers. This includes responsibility for the guest rooms and the arrival center (shared spaces like food services, and youth/children's areas). This position is responsible for the scheduling, training, and supervising of housing employees and volunteers, to ensure that all operational shifts are filled, the guest experience is seamless, and patrons are prepared for service in the temple. This position provides guidance and direction to employees, volunteers, service missionaries and patrons.

This position typically reports to the temple recorder.

Supervise the housing operation with high conformity to the Housing Guidebook.
Provide excellent customer experience and a welcome environment while professionally handling patron reservations, check-ins, payments, guest issues and exceptions.
Act as an information