Job Description

Join our Team

About this opportunity:
EMEA Networks brings together nearly 4,000 professionals to drive innovation across diverse markets, with a strong commitment to inclusion.
We seek a Charging Support Engineer for key CSP customers in Saudi Arabia. As part of EMEA Service Line Support & Repair, you will secure service availability and performance, resolve complex incidents, and support network stability, SLA fulfillment and customer satisfaction. You will partner with customer operations, Ericsson Global and Market Area support, and Product Development Units across charging and connected systems (IN/SDP, online/offline charging, mediation, and core and billing/CRM interfaces).

What you will do:
• Support Ericsson Charging in live customer networks; resolve incidents, problems and service requests within agreed SLAs, with root-cause analysis and accurate documentation.
•