Pre-VIP Account Manager
Excelsior Works
AI assistant
Job Description
We’re looking for a Pre-VIP Account Manager to build and nurture relationships with our growing portfolio of high-potential and VIP clients.
In this role, you’ll combine a personal, relationship-driven approach with a commercial mindset, identifying opportunities to grow client value, strengthen engagement, and drive long-term retention. You’ll take ownership of the client experience, making sure every interaction is fast, tailored, and exceptional, while working closely with internal teams to anticipate client needs and deliver the premium service our customers expect.
What You’ll Do:
- Maintain portfolio of key customers - build and nurture long-term relationships with our PVIP and VIP clients.
- Sales efforts by studying existing and potential volume of the clients. Proactive sales and up sales in order to increase customer retention and