Job Description

We are looking for a Collection Analyst to identify continuous improvements and implementing the best solutions for collection operations. The ideal candidate is a self-starter, strategic thinker, great communicator, and enjoys collaborating with people with a diverse set of talents in a dynamic fast- paced environment

About the role:

Daily review key Collection indicators and provide highlight to Collection Director
Perform regular analysis on agent productivity metrics
Develop understanding on Collection process, to address any related issue
Conduct in-depth analysis on Collection portfolio when needed, and provide recommendations for improvement
Perform monthly inventory planning to ensure Collection capacity is sufficient
Provide assistance for Collection managers on Collection tools and system support
Actively participate on Collection system