Job Description

In this Head of Employee Experience role, you'll be…

Setting the vision and one roadmap for our Employee Experience across the employee journey, so colleagues experience one Formalize in every office and every new country.
Building a scalable, intuitive model where people, systems, processes, IT and offices simply work, so day-to-day operations run smoothly on their own, freeing up your team to give personal, high-touch support when it matters most
Setting up one front door for every question on people, workplace and IT, with one ticketing system and a shared knowledge base, solving most questions through self-serve and the rest first time.
Leading a team of around ten across People Operations, Workplace and Internal IT with clear ownership, and making your team's time here a real springboard for their HR careers.
Owning workplace standards, vendors and budgets, and opening new offices on