24 7 Wintel Support Engineer — Data Center And Backup

Job Description:

FPT Software is seeking an L1 IT Support Engineer to sustain a critical enterprise IT environment with a focus on Windows Server, Active Directory, and data center operations. The role requires 24/7 coverage and remote troubleshooting across global incidents, working with onsite and international teams.

You will monitor servers, storage, backups, and perform initial triage, escalating to L2/L3 as needed, while keeping clear English documentation and ticket updates.