Job Description

Salary: RM 4,000 – RM 6,000 per month

About the Role:

Drive business growth by analysing stakeholder requirements, identifying process gaps, and translating business needs into effective system and product solutions. This role is responsible for shaping product direction, supporting end-to-end project delivery, and ensuring system enhancements align with operational goals and customer expectations. The Business Analyst will act as a key bridge between business users and technical teams, ensuring clear requirements, high-quality system implementation, and continuous improvement of existing platforms.

Responsibilities:

Define product vision and roadmap for new and existing systems.
Gather stakeholder’s requirements, understand customer’s pain points and research multiple approaches to determine the optimal roadmap.
Participate in project work scoping, requirements gathering and