International Technical Support Engineer
Genesis Millennium Falcon
Job Description
Salary: RM 6,000 – RM 8,500 per month
Job Summary
We are looking for an experienced and customer-oriented International Technical Support Engineer to provide technical support and assistance to our overseas customers and business partners.
This role involves working closely with international clients, internal R&D teams and sales departments to provide technical solutions, product testing, troubleshooting and on-site technical support.
The successful candidate will have opportunities to participate in international projects and travel overseas, mainly across the Asia-Pacific and European regions.
Key Responsibilities
1. Pre-Sales Technical Support
Provide technical consultation and product support to overseas customers.
Understand customer requirements and recommend suitable technical solutions.
Work closely with R&D teams to address technical