Operations Manager (B2B)
GoGoX
AI assistant
Job Description
What You Will Deliver
- Take full ownership and responsibility for the Profit & Loss (P&L) of the assigned territory, analyzing performance report and executing strategies for improvement and profitability
- Lead and manage daily driver coordination, establishing and monitoring strict driver KPIs, including on-time delivery (OTD) rates, route efficiency, and service quality
- Handle document collection and distribution in accordance with company’s requirements
- Stipulate Standard Operating Procedures (SOPs), KPIs, and action plans for both current and new customers to consistently