Senior Desktop Engineer

We are looking for an experienced Senior Desktop Engineer to support and manage end-user computing environments in a structured enterprise setting. This role is responsible for ensuring smooth day-to-day IT operations, resolving escalated technical issues, and maintaining desktop infrastructure standards.

The successful candidate will provide Level 2/Level 3 support, oversee endpoint lifecycle management, and collaborate with infrastructure and security teams to ensure system reliability and performance.

• Provide advanced technical support for desktops, laptops, printers, mobile devices, and related peripherals
• Manage installation, configuration, and maintenance of Windows operating systems and enterprise applications
• Administer Active Directory, user accounts, group policies, and access permissions
• Troubleshoot complex hardware, software, and network connectivity