Job Description

GoMining is looking for a VIP Support Manager to take care of our most valuable clients. You’ll own a portfolio of VIP accounts and be their go-to person at GoMining. Your job is to resolve their requests quickly, build long-term, trust-based relationships with them, and make sure every client gets a truly premium experience.

Along with support, you’ll spot opportunities to offer clients additional GoMining products that fit their needs, and you’ll earn uncapped commission on every sale. If you’re client-oriented, enjoy working with people and want to grow in the fast-moving crypto industry, this role is for you.

Responsibilities

Provide premium support to VIP clients: resolve their requests quickly and professionally via chat, messengers, email and calls.
Act as a personal manager for your client portfolio: build trust, understand each client’s needs and goals, and keep in regular touch.
Track client