Product Manager - Merchant Experience

GoTo Financial

📍 Jakarta, Indonesia On-Site ⏳ 2d ago
AI assistant

Job Description

About The Role

As Product Manager for Merchant Operations and Experience in Enterprise Merchant team, you’ll own the roadmap to improve and develop solutions for our merchants to scale up their onboarding, reporting and experience in using our services, while also building the internal tools that help our operations teams turn around merchant requests faster, partnering with engineering and business leads to break down complex problems and ship solutions that scale.

What You Will Do
    • Own the product roadmap and strategy for Merchant Operations and Experience, aligned with company goals, and drive execution.

    • Grow the business by building valuable value added service and a reliable operations stack for our merchants - from reporting, reconciliation, onboarding, and support

    • Scale our internal ops tooling that determines how fast operations teams