Job Description

Retail Sales Specialist - Mount Lavinia

JOB RESPONSIBILITIES

Accepting packages from walk-in-customers by properly checking on the possibility to deliver, possible rates and giving commitment to deliver by updating the FSM (FedEx Ship Manager) to facilitate customer requirements as needed
Arranging cash pickups under customer request, by properly arranging pickups by contacting customer service and updating them accordingly to ensure customer requirements are properly addressed
Balancing daily cash sales with the finance team as per the instructions given to ensure the timely cash settlements
RPI pickup arrange thru the RPI team, inform tracking no. follow up till delivery under cash basis
Automating each cash AWB through FSM (FedEx ship manager) supporting to achieve the country automation