Workshop and Technical Training Manager

Workshop & Technical Training Manager | German Automotive Brand

We are seeking an experienced Workshop Operations & Technical Training Manager to oversee workshop performance, provide technical leadership and drive employee development. The role is responsible for improving operational efficiency, repair quality, customer satisfaction and technical capability while ensuring compliance with company and brand standards.

The Role

• Manage daily workshop operations, including workflow, capacity planning and technician allocation to achieve business targets.
• Monitor key workshop KPIs, including productivity, efficiency, utilisation, turnaround time, first-time-fix and customer satisfaction.
• Provide technical support and