Job Description

Customer Service Representative | Peru | On-site

Here's the deal!

People don't call us because they bought a stapler. They call because they bought tickets to see their favorite artist, attend a championship game, or experience an event they've been looking forward to for months. When something goes wrong—a missing ticket, a payment issue, a question about an event, or a last-minute concern—you'll be the person helping make things right. As a Customer Service Representative, you'll support customers before, during, and after some of the biggest sports, music, and entertainment events around the world. Every conversation is an opportunity to turn frustration into excitement and create an experience customers remember for the right reasons.

Your day-to-day!

• Assist customers through phone, email, chat, and other support