Job Description

At Heron, we’re building the operating layer for the modern clinic. Healthcare is human, but admin never stops. Heron’s agents answer the phone, book appointments, handle prescriptions and enrollments across every channel, and hand the team only what needs a human decision.

We started with general practitioners in New Zealand whose front desks were stretched thin, and built Heron side by side with the GPs, receptionists, nurses and practice managers who run those clinics.

Today general practices, specialist clinics and allied health practices across New Zealand and Australia use Heron every day. We’re a New Zealand team with a deep care for healthcare, and a belief that the future isn’t replacing people with AI but giving them superhuman capabilities.

We’re a small team, so everyone is a generalist who can pick a problem and solve it. Our codebase is TypeScript end to end: a React web app for clinics, an admin console and a NestJS API on Google Cloud. We don’t